The Internet has given local governments and municipalities the chance to make their residents’ lives easier than ever. People no longer have to spend time on hold, waiting for busy clerks to answer questions or find information for them. Now they can find almost all of it themselves on government and municipal websites.
Not only is this more convenient for residents—and future residents—but it saves hours upon hours of time for city and county employees, freeing them up to do the really important tasks. Xemion can assist your organization in designing a functional, useful, but still attractive government or municipal website.
Both current and prospective residents of cities, towns, and counties need much of the same information: how to get utilities hooked up and by whom; whether the government or a private vendor provides trash pickup; where to get a new or renewed driver’s license. The list goes on. By making all of this information available in one place, you’re helping your area’s residents to understand the rules that govern the area, and to ensure they’re adhering to them.
As helpful as this information is to current residents, it’s invaluable to those who plan to move into your area. Moving to a new place—especially when you don’t know anyone there—can be a stressful experience. Without an established resident to show them the ropes, new residents must rely on government and municipal websites to find all the information they need.
This is why, in addition to the type of information described above, you may want to include data about cost of living, median wages, median home prices, schools, community centers and resources—everything a new resident might need or want to know about their new home.
If your government or municipal site is applicable to just one government entity—the local department of motor vehicles, for example—ensure the information provided on the site is focused and above all, accurate. When listing hours, costs, or items necessary to securing a new driver’s license, you don’t want to have to turn people away after they’ve spent the better part of an afternoon in line, simply because they didn’t bring the right documentation with them. Make sure it’s easy for people to find that information on your government or municipal website.
Keys to Successful Government and Municipal Websites
Information. That is the primary thing visitors to your site are looking for. It’s not a place for opinion, or anything unrelated to your local government. Offer as much information as possible, and take these tips into account as well:
Feel free to peruse our gallery of government and municipal website examples to get some ideas and see what we can do for you. Our Learning Center also offers more information.
You know you live and work in a great community. Demonstrate that to others through a useful and attractive government or municipal website. Request a quote from Xemion now.
If you’re not comfortable with our approach to government and municiple website design, please contact one of our recommended partners:
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