Web Design Blog


Taskee, Client Feedback Made Easy

Just when I thought I had seen all possible tools for web development and design, another one smacks me upside the head. Taskee is a free hosted solution (for now) that actually allows teams and clients to make comments on the web project directly from the web page. It’s built to allow you to log into a small iframe that shows information comments and tasks assigned based on page url.  It helps in four distinct ways:

Client Feedback
Obviously this can be used to knock out the whole “Change this text to this other text.” The client surfs their website and opens the Taskee to make comments on different pages. I do know it’s somewhat cumbersome to deal with the clients that want to make lots of annoying small changes however it’s good customer service to give them that option. When the project is completed you take the javascript code out of the website.

User Testing
Usability testing is an incredible tool and with Taskee it gets even easier. Just show the user how to use Taskee and set them free on the site. In no time you should have a good amount of feedback on the website.

Web Project Management
This tool has the ability to assign users to different tasks based on the pages. It’s something we see within software like Dreamweaver and Frontpage. Now we have it directly on the website as it’s being developed. This tool can be a real boon to virtual teams working across wide geographical areas.

One Other Possibility
Instead of taking the Taskee off the website at it’s completion you could always leave it. With a login any website visitor could come back and offer feedback on the website. It would be somewhat different from the surveys you’ve seen in that the users give verbal feedback.

So what is Taskee?
From the official Taskee website: http://www.taskee.com

Taskee is a hosted website task management tool for small and medium size web design companies. Taskee simplifies website task management communication process and makes it easier and cheaper to collaborate during website testing process.

I hope this little tool helps you in your projects.

Web Out
Des.

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Jan 10, 2008 at 11:47am by Desirea Herrera. Desirea is an amazing web design geek who does web design and specializes in technical training of web development through webinars. A twelve-year veteran of the field with vast experience, Desirea has forgotten more about web design than most people will ever know."

Filed under Clients, Usability.
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