DreamHost mistakenly bills customers $7.5 million

So I woke up this morning to a $300 bill from DreamHost and a disabled website. I spent an hour before work frantically trying to get the site switched over to another host. I had already decided I was tired of DreamHost’s mysql server going down so I sure wasn’t going to pay the bill and renew. I thought the bill was pretty odd since I did not receive any warnings.

Turns out I wasn’t the only one affected. DreamHost mistakenly billed customers for an estimated $7.5 million dollars and then laughed about like it was no big deal. I’m not laughing and neither is anyone else judging by the comments. Some users were billed $9,000. Fortunately, I had an expired card on my account and wasn’t actually billed.

What impresses me most though, is the quick reaction from LunarPages. Not only do they sling some mud DreamHost’s way, but they offer all affected customers a $40 coupon for switching to LunarPages. Plus, they point users to Digg the DreamHost story.